Important to know before you make a reservation
We only accept reservations via email. Please contact us via this email resortmountainview @ yahoo.com or with the website contact.
For any reservation we need the full names of all guests, home address, pasport numbers as well as arriving and departure date.
- Welcome drink upon arrival
Terms & Conditions:
- All rates are quoted in Indonesian Rupiah (IDR) including 10% service charge & 5% VAT
- Prices are per cottage per night
- Check-in time 02:00pm and Check-out time 12:00am
- Rates, services charge and taxes are subject to change without prior notice
- All bookings are to be guaranteed by major credit cards, with full prepayment, or by a travel agency with credit facilities approved by Mountain View Resort & SPA prior to making a booking
- Cancellation charges apply to both wellness and activity programs as well as accommodation bookings
- 100% of booking charged if cancellation is made within 3 days of arrival
- 50% of booking charged if cancellation is made within 14 days of arrival
- We accept credit cards like Mastercard, VISA. There is a 3% bank fee added to this transaction.
- PayPal 5% charge issued by PayPal will be added to your deposit amount. The payment will be converted to local currency IDR based on daily exchange rate.
- Bank transfer - we send you the account with the bill
- Cash Please pay cash in IDR to avoid bank charges for additional payments (like SPA, tour packages, drinks,…) We accept Euro and US$ notes. Dollar should not be older than the year 2003, in good condition and not lower than US$ 20 denomination. US$ 100 notes are given the best rate of exchange.